Have you ever been locked out of your email address?

I could not log-in to my old Yahoo email address today. This suddenly happened after I deleted one of my Yahoo profiles. I had two Yahoo profiles linked to my email address and the deletion somehow affected my Yahoo account. I did not change my password during the process.


photo credits: sachyn (SXC)

Yahoo mail has always been my primary email address. I have other email addresses but I configured these other addresses to automatically forward mails to my Yahoo address. I’m still glad that my Gmail account is set to archive received email after these are forwarded to my Yahoo mail: I could still easily see the emails that passed through my Gmail account.

I tried to retrieve the password by trying the link “forgot ID or password”. I was not lucky to retrieve the password. The Yahoo system simply told me that it is not possible to retrieve the password online. It further added that I had to contact their customer support. After weeding through their FAQ pages, I got their customer support link and I proceeded to leave a message describing this problem.

I got into my other email account and I’ve seen the response of Yahoo customer support. They were asking me the answer to the security question. Unfortunately, I could not remember the answer to that question. I was holding to this dear Yahoo mail account for so long to poke around updating my account details. After typing in my answer I have not yet received any reply. I just do not know if I will be able to open that email address again – ever.

All my contacts are in that account.

Beware!

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