How to Transfer Funds from Unionbank EON to Smart Money
A few posts ago, I have shared you how I saved a lot by withdrawing from Paypal to Unionbank EON to Smart Money. Some asked me on how this procedure goes. Since mobile banking is not a feature that majority of the Filipinos would have on their mobile phones, the setup procedure is quite manual since it always almost needs the aid of the customer service to properly setup these accounts.
One has to exercise a great deal of patience in getting their accounts enabled for mobile banking. In the long run, this setup has saved me several hundreds of pesos.
Activate Smart Mobile Banking for Unionbank EON Account
me and my card
The instructions for activating mobile banking for a Unionbank EON account is simple. All you need is a great deal of patience. (Don’t be confused with this set of procedure posted on Unionbank website – this procedure apply only to credit or saving account holders and not to Unionbank EON bank account holders).
- Call up Unionbank EON’s customer service. The hotline numbers are listed at the back of the issued Unionbank ATM card.
- Customer service forwards the application to the technical support. Wait for the SMS message containing the mobile PIN number within 48 hours.
When I received that SMS message, I did not think it was from Unionbank. I lost that SMS message already but it surely contained the mobile PIN number that I needed. In case my phone got lost or stolen, other people would not have any idea that the SMS message was the one that I needed to activate mobile banking. It took me a while to figure out what that SMS message mean.
After that I followed these instructions on how to activate mobile banking (Unionbank EON is one of the listed direct connect banks).
Get a Smart Money card
I have always used Smart Money card to withdraw cash from ATM machines countless times. Since this card is powered by Mastercard Electronic, it can be used to pay at POS terminals – those ones that are used in restaurants and supermarkets (ask first if a merchant accepts a payment from a Mastercard Electronic card).
- Download a Smart Money account number. You can follow any of these activation procedures listed in their FAQ page. I used option number 2 to download my Smart Money account number.
- Apply for Smart Money. Go to this online application form available at Smart Money website where one can wait for the card to be mailed to the preferred Smart Wireless Center. You can also apply directly to a Smart Wireless Center. Here a list of Smart Wireless Centers in the Philippines. Be sure to check out this list of qualifications and required documents before going to one.
I chose to go directly to our local Smart Wireless center here in SM Baguio to apply for a card. It took me only a less than an hour to claim my card. Our wireless center happened to have a machine that “prints” all the necessary information on the card such as my name, card number and expiry date on the card. Other places may take up to a month to wait for the card.
Not all Smart Money SIM cards are ready for this feature. Older SIM cards need to be upgraded for the new Smart Money menu. However, the cellphone number stays the same during the upgrade. This may take over a day before the Smart Money card is processed.
How to Transfer Money from Unionbank to Smart Money
Once that the Unionbank EON bank account is linked to my Smart Money card, I can now use it to transfer funds from the Unionbank EON account to the Smart Money card. You just need to do this section if you had successfully setup the two procedures above. This just takes only a few seconds up to a minute to make the fund transfer and only costs P2.50 which is deducted from the airtime (not from the funds).
- Go to your SMART MENU select SMART Money.
- Select “Reload Money”, press OK.
- Once “Reload to” is shown on screen, press OK.
- Select from your list of card names to ‘Reload to’ (recipient), then press OK.
- Once “Reload from” is shown on screen, press OK.
- Select from the list of banks to “Reload from”, then press OK.
- From a list of account entries, select account number which will be the source of funds to be loaded to your card,then press OK.
- Key in amount (minimum P100) to be reloaded, press OK.
- You will receive a confirmation request for the transaction, press OK.
- Enter your M-PIN of the mobile banking account you have chosen to reload cash value from, press OK.
- You will receive a text confirmation of the amount successfully loaded and your new card balance.
Once that I get the SMS message that the Smart Money card is loaded, I can head over to the nearest BDO ATM to withdraw the full amount. It is also possible to withdraw cash from other non-BDO ATMs but there are corresponding charges that apply. Be sure to check out this list of rates that apply for every transaction that involves with Smart Money.
There’s a lot more about the other applications of Smart Money on its features and benefits page as well as on its FAQ page.
Security
One of the main concerns in doing mobile banking is the security of the transactions that involve mobile transactions. There’s a separate PINs that need to be used – one PIN is used for mobile banking transactions, and the other PIN is used during ATM withdrawals.
I have already lost my cellphone before but those thieves cannot easily access my Smart Money account and my Unionbank EON bank account. They have to successfully key in the right PIN numbers so that they can have access to those accounts.
iceah
February 6th, 2009 at 3:23 pm #
thanx for this mare bad shot kasi kami ngayon sa EON account namin e :c
iceah´s last blog post..Am I or Am Not?
Gem
February 6th, 2009 at 5:22 pm #
Yup! I saw another entry na naman kay pareng Pasti kanina lang.
zplits
February 6th, 2009 at 9:56 pm #
Hi Gem,
Can’t really relate to this one, coz i don’t have neither of the two…:) But i’m planning to get an Unionbank EON card, Kuya Pastilan taught me on how can i get one. Because i really have no idea on how to get a credit card.
But thanks for this post. It will come handy if someday i’ll have some question about EON and Smart Money.
Vlad
February 6th, 2009 at 11:59 pm #
Thanks for your post. This is a great alternative in withdrawing Paypal funds. Now I know what to do once I got another funds from my Paypal account
Vlad´s last blog post..Back to Busy Work
Sam
February 7th, 2009 at 12:51 am #
Thanks Gem! helpful tips…
Have a great weekend!
Sam´s last blog post..Constipation
Ted Wahler
February 7th, 2009 at 2:03 am #
Thanks for that great tutorial. I hope I can execute it easily when the time comes. Keep up your great work. Be well.
Nhil / Call Center Gal
February 7th, 2009 at 11:33 am #
Sis, anong meron ngayon sa Union Bank Eon? May problem ba? Wag naman sana kasi kakatransfer ko lang ng funds dun. I’ll have to try this on my smart money soon. Mas marami kasing branches ang BDO mas madali makuha ung money kung sakali.
Nhil / Call Center Gal´s last blog post..Classic Steel Watches
Gem
February 7th, 2009 at 3:26 pm #
Walang problem sa Unionbank EON as of now, except that I don’t like to always fall in line to get cash from those Unionbank ATMs.
Gem
February 7th, 2009 at 3:44 pm #
I also have lots of old posts about Unionbank EON card. The same rules still apply. You can see them here:
receiving payments in the Philippines
Cesar Noel
February 7th, 2009 at 7:55 pm #
Di ka nakatiis at naiblog mo na talaga ito. Well the post is very useful.
Cesar Noel´s last blog post..Earn Money Online using Kontera
mye
February 7th, 2009 at 8:15 pm #
hi gem – jumped from vlad to your site and i saw this post. i do have an eon card and i was wondering why i have the orange and blue one (unlike your which is only blue).
anyway, your post was very informative. i haven’t had any withdrawal from paypal yet but this will surely come in handy in the future..
another question, are also a friend of rose (chubskulit). i need someone who can help me use my domain which im have difficulty doing.
mye´s last blog post..Canon EOS 1000D
zplits
February 7th, 2009 at 11:02 pm #
Hi ate, good day.
Thanks for a really informative article. I’ll be looking forward for more top quality post.
cheers!
Weekend Roundup #35 » JaypeeOnline // Blogging News & Reviews
February 9th, 2009 at 3:12 pm #
[...] How to Transfer Funds from Unionbank EON to Smart Money [...]
loy
February 12th, 2009 at 1:07 pm #
I thought we can now withdraw money from Paypal to Smart Money… hehe!
edel
February 14th, 2009 at 10:42 pm #
i applied for mobile banking facility here at ubp-naga last jan 21. walang SMS na dumating. re-applied again last feb 3, kasi nagbago ako ng mobile number. wala pa ring SMS. called the hotline feb 6, at sabi ng CSR by monday e process daw. i called them again feb 9 kasi wala pa talaga. follow up daw nila. tapos feb 11, nag email uli ako kahit alam ko di sumasagot.. well may sumagot, yung automated reply nila. haha.
hindi ko alam kung avaialble pa talaga yung mobile banking nila. at nakakainis din ang umaasa sa wala.
just like you, at other purposes ko ng EON-mobile banking:
1. fund smartmoney (as well as withdrawal thru it, dami tao kasi sa UBP! at mas reliable BDO atm terminals)
2. transfer funds between other enrolled banks, and/or through smartmoney as gateway (2.50 lang per transaction.. kesa bank-to-bank)
3. pay bills (using EON).
whew, sana ma activate na rin mobile banking ko. para di na ako nakikipagsiksikan sa nagiisang UBP branch. buti kung kagaya ng BDO na madami branches, hanggang 5pm banking office, at may sabado pang opisina!
Gem
February 14th, 2009 at 11:39 pm #
It is still available because I still do transfers up to this day (I just did a successful transfer last week). That’s really the problem with Unionbank’s service: support is really poor. But if the account is already setup, ayos na… those purposes that you mentioned in EON banking really works!
In my experience, the bottleneck I had with the bank was when I had to verify my Paypal account. Dito sa mobile banking, I just followed up on them kasi walang dumarating na text message.
By the way, yung dumarating na text message, you might not notice it that it came from Unionbank. Medyo mahirap intindihin, but somewhere in that text, you’ll find the PIN that you will use to enable mobile banking. I don’t have a copy of that text message nga lang…
edel
February 15th, 2009 at 2:21 am #
hi gem.
thanks for replying. pero ano yung ibig mong sabihin ng:
“By the way, yung dumarating na text message, you might not notice it that it came from Unionbank. Medyo mahirap intindihin, but somewhere in that text, you’ll find the PIN that you will use to enable mobile banking.”
maaari kayang may na ignore akong UBP sms kasi di ko napansin na from UBP pala? kasi from forwarded, to hoax, to spamming ang pumapasok sa inbox natin ngayon, may tendency tayo ma ignore yung mga msgs.
tinanong ko rin yung CSR kung ano expected message na marereceive ko, sabi ng CSR may instruction din naman daw dun sa marereceive ko.
as for paypal naman. wala naman akong naging problema. pero yung sa moneybookers ang di ko agad na verify. di ko makuha exact amount na debit sa card kasi peso na yung nasa history ng eon ebanking. anyway, dahil di naman sila nagbibugay statement of account para sa eon, nagpaprint na lang ako ng official transaction receipt na visible yung transaction ko with moneybookers. buti inapproved ng moneybookers.
maraming salamat.
Gem
February 17th, 2009 at 11:54 am #
Sana makuha na at may instructions. Risky ang part na ito, lalo kung mawawala pa ang cellphone o kaya may access ang kaibigan or family member. Ganun din ang notice may instructions din noong nagfollow up ako, pero all I got – is a message na mahirap intindin na nandoon na pala ang PIN.
Yung Moneybookers may account din ako pero di ko nagagamit. Marami akong nare-receive na Paypal payments kaysa Moneybookers.
edel
February 17th, 2009 at 3:05 pm #
hi gem.
oo nga eh. risky kasi exposed yung msg sa inbox.
mukhang busog ang paypal mo ah. at sa name mo pa lang mahal na. hehehe.
thanks. and btw, nice & informative blog.
callcentergal
February 21st, 2009 at 1:03 am #
Naku Gem kainis, 2x na narereverse yung transfer ng funds ko sa EON. Sobrang strange kasi ngaun lang nangyayari na narereverse ung transfer. grabe kung kailan pa naman kailangan ng money tapos every reversed transaction may bawas na 250 php ouch!
I have my smartmoney card. let me see if it will be better to withdraw it using smartmoney instead…
callcentergal´s last blog post..Business as Usual on Feb 25
Gem
February 21st, 2009 at 4:08 am #
Ouch nga. Matagal mo na siguro ginagamit ang account at ngayon pa nagka-problem. I hope you’ve seen this next post: Alternative Ways to Withdraw Paypal Funds in the Philippines
red
March 10th, 2009 at 10:57 pm #
Hi Miss Gem..just want to ask pwede po bang directly paypal to smartmoney yung pag withdraw ng money? kasi i dont have EON…
THANKS!
Gem
March 18th, 2009 at 10:56 pm #
Hello! I have another post that covers alternative options: Alternative Ways to Withdraw Paypal Funds in the Philippines…
jehzlau
June 12th, 2009 at 9:19 pm #
eto pala yung hina hanap ko. Thanks for the PM ladyprogrammer
weee!
Paypal to Smart Money na try mo na ba?
Gem
June 16th, 2009 at 4:17 pm #
Di pwede pa ang direct transfer… unless our own Smart Money would be tied up to some virtual bank account. Anyway, once that you have the funds in your bank account, instant naman ang transfer to Smart Money.
Motz
June 18th, 2009 at 12:45 pm #
waa! card ko orange!! mas COOL yung blue!
Motz
June 18th, 2009 at 1:17 pm #
Ate Gemz, anu pala pwede Smart no. or SIM ang allowed para maaccess Smart money?
jake palanan
June 19th, 2009 at 3:14 am #
BEWARE of UNION BANK!
The 24 hour customer service is non existent! You send an email and you get a response after 2 months if ever you get one.
I have been using eon for a year. It works but if you have a problem you are on your own. Now we have other options for paypal such as offline banks.
This probably explains why this thread is so long. Customers are looking for support somewhere else. hehehe.
Just my 2cents
Gem
June 19th, 2009 at 10:27 am #
Hi Motz,
Not sure though, I think you have to ask Smart Hotline for their updated list of numbers that can support Smart Money.
Gem
June 19th, 2009 at 10:31 am #
True, email isn’t reliable so I prefer calling them directly. It’s just a good thing that there are many bloggers out there who had shared their experience in transferring funds to Unionbank.
.-= Gem´s last blog ..A Glass Frog Discovered in an Ecuador Expedition =-.
Donald
June 24th, 2009 at 6:43 pm #
Great!! Thanks for the very useful info about this Ma’am. Keep up and more power.
h0neystar
October 13th, 2009 at 5:16 pm #
hi gem!
Thanks for this info.. actually, I already have my EON card and verified paypal. I didn’t know that I could transfer funds to smartmoney too. I was planning to get a smartmoney card sana, pro the problem was… nun kausap ko na ung customer service ng unionbank di daw pwede un mobile # ko starting with 0939-******* dpat daw 0918-******* and previous #s ng smart. So I guess kelangan ko pa bumili ulit ng sim card with that 0918-*******
I’ll try this again pag may new smart # na ko. God bless!
Gem
October 14th, 2009 at 9:03 pm #
Thanks. There was also another commenter who added rin na hindi pwede ang smart money lalo na sa mga bagong smart numbers. I hope maresolve agad din ito ng smart.
angel
November 8th, 2009 at 11:25 pm #
ate gem ng paly n aq bout that smart money padala.. 1week n sa tuesday.. kailan ko b pwde makuha ung card ko? at paano ko malalaman n mkukuh KO n ung card ko..
Ada
November 20th, 2009 at 4:27 am #
Hello Gem,
Thanks a lot for posting such useful blog like this. By the way I am homebased webdesigner and I have my payment on projects on my Paypal to my Metrobank account. From the time I withdraw my money on paypal it takes 3-4 days for me to wait which I thought is not bad at all. But reading this blog really make me glad, just wanted to ask some few questions:
1. Did I read it right, smartmoney will transfer your money immediately from the time you transfered it to your EON account?
2. How much did you pay for smartmoney card?
3. In my case Metrobank gets around php150.00 per transfer regardless how big or small is the amount, how about in smartmoney? Is it more cheaper or at least the same or depends on the amount?
Thanks a lot. looking forward for your reply. great blog you have!
JAM
February 9th, 2011 at 3:33 pm #
it is possible also to reload EON card from smartmoney fund?
JAM
February 13th, 2011 at 12:23 am #
Pwede po ba mg transfer ng funds from smartmoney to oDesk mastercard?