The new card’s physical appearance is no different from the old one. It’s still the sleek shiny and black that looks better than most local debit and credit cards I’ve seen here in the Philippines. Once more, I get to use the card for three years before I get to contact Payoneer again for a replacement card.

I went through the instructions of reactivating the card several days after I received it through snail mail. I contacted Payoneer’s live support to activate that new card and disable to old one. I remember chatting to the support for about 15 minutes just to perform this one. My virtual bank account too, was transferred from my old card to the new one.

Ideally, this card should work with any ATM machines and credit card terminals that bear the Mastercard logo.

I was excited in using this card, only to notice later that they won’t work with Banco de Oro ATM machines anymore. I always get an error message from any of their ATM machines. I’m not sure if they don’t work with BDO Mastercard credit card terminals but I sometimes notice that my card is declined, even if my card has funds loaded in it.

I have no problems withdrawing funds from Metrobank and BPI ATM machines. But I would still love to have my Payoneer card work well with BDO ATMs because these are more accessible to me. Metrobank and BPI ATMs aren’t safe places to withdraw funds here in Baguio.

I keep on wondering if I am not the only Payoneer card holder experiencing problems with BDO ATMs. Right now, the only solution I can think of is to contact both Payoneer and BDO for this concern.

If you had encountered the same problem, suggest on what’s the best way to deal with this or even provide possible explanation why my card doesn’t work with a specific bank ATM, let me know through the comments.